Frequently Asked Questions | Manufacturer of Household, Retail, and Outdoor Products | OEM Specialists

Frequently Asked Questions | custom metal display fixtures for stores | Greenjet

Frequently Asked Questions


Is there any minimum order quantity for your products? Can I buy only one piece?

We retail our off-the-shelf products; however, if you would like to customize the products, there will be a MOQ due to different materials and manufacturing processes.

Do you provide customize-designed service?

Yes, even if you have an initial concept for your product, we can still provide you with initial drawing and a viable production proposal based on your requirements. Welcome to share new ideas with us.

Can you make a sample?

If you have the drawing for customized products or would like to confirm the style before the mass production, it's our pleasure to make a prototype. We will offer suggestions for potential improvement, costs, assembly/packing process, and logistics way so that you are able to evaluate in detail.

What should I know, if my item arrived damaged?

We do carefully pack every product to ensure their safety on the way, as we see positive consumer experience as the top priority. However, if you found any broken parts or defect on our product, please contact us right away. The picture and receipt for the damaged item are required to evaluate the refund.

When can I receive my package after placing an order?

Generally, we need around 1-2 days to arrange the delivery after confirming the order with you. We use air / ocean freight shipment or express delivery services to deliver your products. Because it takes different time to ship products to different countries, we will let you know when you can expect the receipt after sending out your package by providing a tracking way if available.

When and how do I pay for my purchase?

Our main payment method is TT and Paypal. If you have any specific requirements for the payment method, feel free to contact us. After receiving your payment, we will arrange the shipment. In addition, we sell our products on Amazon, Shopee, and other platforms, and you can check our shop page.

How can I track my order?

After we have sent your products, you can track your order via the courier number provided in the email.

Frequently Asked Questions | Manufacturer of Household, Retail, and Outdoor Products | OEM Specialists

Greenjet is a trusted name in the metal manufacturing industry, specializing in precision-engineered metal products tailored to meet the unique needs of industrial and commercial clients worldwide. With decades of expertise and a commitment to quality, we combine state-of-the-art technology and skilled craftsmanship to deliver durable, high-performance solutions. Our advanced processes and rigorous standards ensure that every product exceeds expectations for functionality and reliability.

As a globally recognized metal parts supplier, Greenjet offers comprehensive services, from custom metal fabrication to large-scale production, catering to a wide range of industries. Our dedication to innovation and customer satisfaction drives us to develop sustainable solutions, ensuring that our clients receive superior products on time and within budget. Partner with Greenjet to elevate your business with world-class metal solutions designed for success.

Greenjet specializes in delivering high-quality custom retail display fixtures crafted with advanced technology and backed by 30 years of industry expertise. Our commitment to innovation and precision ensures that each display fixture meets the unique demands of our customers, enhancing retail spaces and boosting product visibility effectively.