Frequently Asked Questions | Versatile Storage & Organization Products | Greenjet - Elevate Home, Retail, & Commercial Spaces

Frequently Asked Questions | custom metal display fixtures for stores | Greenjet

Frequently Asked Questions


Is there any minimum order quantity for your products? Can I buy only one piece?

We retail our off-the-shelf products; however, if you would like to customize the products, there will be a MOQ due to different materials and manufacturing processes.

Do you provide customize-designed service?

Yes, even if you have an initial concept for your product, we can still provide you with initial drawing and a viable production proposal based on your requirements. Welcome to share new ideas with us.

Can you make a sample?

If you have the drawing for customized products or would like to confirm the style before the mass production, it's our pleasure to make a prototype. We will offer suggestions for potential improvement, costs, assembly/packing process, and logistics way so that you are able to evaluate in detail.

What should I know, if my item arrived damaged?

We do carefully pack every product to ensure their safety on the way, as we see positive consumer experience as the top priority. However, if you found any broken parts or defect on our product, please contact us right away. The picture and receipt for the damaged item are required to evaluate the refund.

When can I receive my package after placing an order?

Generally, we need around 1-2 days to arrange the delivery after confirming the order with you. We use air / ocean freight shipment or express delivery services to deliver your products. Because it takes different time to ship products to different countries, we will let you know when you can expect the receipt after sending out your package by providing a tracking way if available.

When and how do I pay for my purchase?

Our main payment method is TT and Paypal. If you have any specific requirements for the payment method, feel free to contact us. After receiving your payment, we will arrange the shipment. In addition, we sell our products on Amazon, Shopee, and other platforms, and you can check our shop page.

How can I track my order?

After we have sent your products, you can track your order via the courier number provided in the email.

Frequently Asked Questions | Versatile Storage & Organization Products | Greenjet - Elevate Home, Retail, & Commercial Spaces

Greenjet Co. Ltd. is a globally recognized leader in the design and manufacture of premium storage solutions, outdoor gear, and custom retail fixtures. Based in Taipei, Taiwan, we specialize in transforming high-quality materials, including metal, stainless steel, wood, and acrylic, into durable, functional, and aesthetically pleasing products for diverse applications. From versatile storage carts and display fixtures to rugged outdoor equipment, Greenjet’s product line caters to a wide spectrum of B2B and B2C clients worldwide, ensuring reliable and innovative solutions for every space.

With a commitment to quality and customization, Greenjet assists clients at every stage, from product design and prototyping to production and global logistics. Our trademarked G+ LIFE product line, launched in 2021, embodies our mission to enhance comfort and convenience in daily life. Supported by a dedicated team of experienced designers, engineers, and logistics specialists, Greenjet continually strives to exceed customer expectations, bringing practical and stylish products to international markets.

Greenjet has been offering customers custom retail display fixtures, both with advanced technology and 30 years of experience, Greenjet ensures each customer's demands are met.